Welcome to Tampa Bay Awning LLC's Privacy Policy. Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect information to provide better services to our customers. This information includes:
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Personal Information: Name, email address, phone number, and address provided when you fill out forms on our website or contact us.
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Technical Data: Information collected through tracking cookies, such as IP address, browser type, and browsing behavior on our website.
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Photographic and Video Documentation: We collect images and videos of our work on the property of our customers. These may include broader views of the property to provide context.
2. How We Use Your Information
The information we collect is used for:
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Sales and Customer Service: To respond to your inquiries, process your orders, and provide customer support.
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Marketing: To send you promotional materials and special offers, and to create lookalike audiences for advertising. We also use photographic and video documentation to create marketing materials.
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Website Improvement: To analyze website traffic and usage patterns to enhance our website and services.
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Quality Control: To ensure proper installation and maintain high-quality standards through photographic and video documentation.
3. Use of Tracking Cookies
Our website uses tracking cookies to:
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Develop Lookalike Audiences: To target potential customers similar to our existing customers.
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Remarketing: To show relevant ads to visitors who have previously visited our site.
4. Information Sharing
We do not share your personal information with third parties, except as required by law or to protect our rights.
5. Data Security
We take the security of your data seriously. We store customer information using Awning Tracker, a third-party CRM designed for this purpose, and QuickBooks, a widely-used accounting software. Both of these services implement robust security measures to protect your data. Additionally, we shred all paper documents that contain personal information.
6. Your Rights
You have the right to:
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Access: Request a copy of the personal information we hold about you.
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Correction: Request correction of any inaccurate information.
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Deletion: Request deletion of your personal information.
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Opt-Out: Opt-out of receiving marketing communications.
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Photo and Video Requests: Request that photo or video details be obscured or removed from use in marketing.
7. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or a notice on our website.
8. Contact Us
If you have any questions or concerns about our privacy policy, please contact us at:
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Tampa Bay Awning LLC
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3902 Corporex Park Drive
Suite 350
Tampa, FL 33619 -
813-261-0202